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Senior Operations Officer (Research & Knowledge Exchange)

Nottingham University Business School

Location:  Jubilee Campus
Salary:  £26,396 to £32,348 per annum (pro-rata if applicable) depending on skills and experience. Salary progression beyond this scale is subject to performance.
Closing Date:  Thursday 08 June 2023
Reference:  SOC176823

Are you looking for a role that underpins world-leading research and teaching, and gives you the chance to make a positive difference to the delivery of our services? 

To support our continued success, we are recruiting a Senior Operations Officer in the Business School. As Senior Operations Officer you will work flexibly as part of an integrated team to support the delivery and continuous improvement of research operations and other administrative support.  

The division of responsibility between members of the operations and research team will be agreed locally and, although you will have a primary focus on Research and Knowledge Exchange (RKE), the role will also have some duties and responsibilities which fall within Core Operations. You will work flexibly to ensure the delivery of excellent and seamless support for School research operations, governance and activity.    

You will: 

  • support the collection and preparation of information and documentation for research operational management and quality assurance and enhancement purposes
  • provide specialist support, advice and guidance on research operational processes and activities;
  • develop, deliver and coordinate support and activity across a range of areas ensuring an exceptional customer experience;
  • contribute to the development and continuous improvement of relevant plans, policies and processes; 
  • provide high-level administrative support to relevant members of the School’s senior leadership team; 
  • act as Secretary and contribute to the management of relevant School committees; 
  • contribute to the planning, management and delivery of projects and initiatives to support School plans and priorities. 

You will need excellent interpersonal skills, work well in a team, be highly organised, flexible and able to thrive in a fast-paced, varied environment. As someone who is self-motivated and has experience of contributing to projects and improving processes, you will help drive forward change and deliver excellent service. 

Our success is delivered by our people. We believe that a diverse and supportive environment, bringing different perspectives to our work and allowing people to thrive, is the best platform for cutting-edge research and excellent teaching and operational support. We are seeking individuals from the widest possible range of talents and backgrounds, and we will appoint not just based on past achievements, but also on your potential for the future. 

The position is offered on a permanent basis. Hours of work are full-time (36.25 hours). However, applications are also welcome from candidates wishing to work part-time (minimum 29 hours per week). Please specify in your application if you wish to work part time and the number of preferred hours.
The University of Nottingham supports hybrid working with arrangements agreed locally. 

Informal enquiries may be addressed to Debbie Promosso, email Please note that applications sent directly to this email address will not be accepted.

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Our University is a supportive, inclusive, caring and positive community. We warmly welcome those of different cultures, ethnicities and beliefs – indeed this very diversity is vital to our success, it is fundamental to our values and enriches life on campus. We welcome applications from UK, Europe and from across the globe. For more information on the support we offer our international colleagues, see our Moving to Nottingham pages.

Please note that applicants for this post will be considered on an equal basis, subject to the relevant permission to work in the UK as defined by the requirements set out by UK Visas & Immigration.  Please visit: for more information.

For successful international applicants, we provide financial support for your visa and the immigration health surcharge, plus an interest-free loan to help cover the cost of immigration-related expenses for any dependents accompanying you to the UK. For more information please see the our webpage on Financial support for visas and the immigration health surcharge.



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