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Senior Technician (Fixed term)

Computer Science

Location:  Jubilee Campus
Salary:  £26,396 to £32,348 per annum (pro-rata if applicable) depending on skills and experience. Salary progression beyond this scale is subject to performance.
Closing Date:  Tuesday 31 January 2023
Reference:  SCI624422

We are looking for a friendly, engaging, enthusiastic person to join the School of Computer Science Research Systems Team. You will be part of the IT support team providing, managing, and supporting IT services for Staff, Researchers and Taught Students. The Team is the primary IT support contact for research and development projects in the School, and the Senior Technician is responsible for supporting devices which may include those running various desktop, server, and mobile operating systems. The team is also responsible for supporting other devices including robots, VR/AR equipment and Internet of Things devices. Knowledge or experience in these areas is desirable but not essential.

The available post is based in the School of Computer Science, based on Jubilee Campus. 

You will:

  • Be first line of support for fault finding and diagnosis of hardware/software issues.
  • Install operating systems (Windows and Linux) and re-image machines using the University’s SCCM server.
  • Maintain the School’s inventory and asset management systems.
  • Create and amend automation scripts for a range of tasks.
  • Work with colleagues to manage the School’s server infrastructure including installation of new machines and maintenance of existing assets.

And you will bring:

  • Demonstrable experience of providing technical support within a wide-ranging and varied environment.
  • Excellent oral and written communication skills.
  • Ability to work independently to resolve technical queries.
  • Provide and maintain a high level of customer service whilst working to deadlines.
  • Accuracy, reliability and the willingness and adaptability to learn new skills and procedures to improve service provision.
  • A positive attitude to building and maintaining professional relationships with colleagues.

The post is offered on a fixed term contract for 1 year. Hours of work are full-time (36.25 hours); however, applications are also welcome from candidates wishing to work part-time (minimum 29 hours per week). Please specify in your application if you wish to work part time and the number of preferred hours. Job share arrangements may be considered.

Informal enquiries may be addressed to Mathew Searle (MATHEW.SEARLE@NOTTINGHAM.AC.UK). Please note that applications sent directly to this email address will not be accepted.

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Further details:

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Our University is a supportive, inclusive, caring and positive community. We warmly welcome those of different cultures, ethnicities and beliefs – indeed this very diversity is vital to our success, it is fundamental to our values and enriches life on campus. We welcome applications from UK, Europe and from across the globe. For more information on the support we offer our international colleagues, see our Moving to Nottingham pages.

For successful international applicants, we provide financial support for your visa and the immigration health surcharge, plus an interest-free loan to help cover the cost of immigration-related expenses for any dependants accompanying you to the UK. For more information please see the our webpage on Financial support for visas and the immigration health surcharge.

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