Accommodation Data & Systems Manager
Applications are invited for the post of Accommodation Data and Systems Manager within the Student Living team at the University of Nottingham. This is a key role in shaping the student accommodation experience across our campuses, ensuring that our systems and services are responsive to student needs and contribute to an exceptional living experience.
As the Accommodation Data and Systems Manager, you will work at the heart of our student accommodation operations, using data and insights to enhance the services we provide to students. You will manage key systems, including the Kinetic accommodation platform, to ensure our processes run smoothly and are aligned with the evolving needs of students. By generating insights from data, you will support decision-making that enhances the student experience, ensuring their time in University accommodation is both positive and fulfilling.
You will be responsible for creating and maintaining user-friendly dashboards and reports that offer clear insights into student needs and trends. Working closely with colleagues across Accommodation Services and other teams, you will ensure that our services remain student-focused, continuously improving how we support students’ residential life.
In this role, you will also provide training and guidance to staff, ensuring that everyone involved in delivering accommodation services is equipped to support students effectively. Leading a small team, you will help foster a culture of continuous improvement, always striving to enhance the student experience through better systems and services.
Key responsibilities include:
- Ensuring that accommodation systems and processes meet the needs of students, improving their residential experience.
- Providing valuable data insights to inform decisions that enhance the quality of student life in University accommodation.
- Supporting and training staff to deliver the best possible accommodation services for students.
- Leading and managing a small team focused on continuous improvement and delivering a student-first approach.
- Collaborating with teams across the University to ensure seamless support for students during their accommodation journey.
This post is offered on a full-time (36.25 Hours), permanent basis. The University supports hybrid working with flexibility to be agreed locally.
In return, we offer a competitive salary and benefits package, including a generous holiday allowance, pension scheme, and access to outstanding sports, leisure, and childcare facilities on campus. The successful applicant will also be supported in their professional development within a friendly, collaborative environment.
Informal enquiries may be addressed to Tom Collier by emailing TOM.COLLIER@NOTTINGHAM.AC.UK. Please note that applications sent directly to this email address will not be accepted.
Further details:
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Our university is a supportive, inclusive, caring and positive community. We welcome those of different cultures, ethnicities and beliefs – indeed this very diversity is vital to our success, it is fundamental to our values and enriches life on campus. Learn more about the university commitment to Equality, Diversity and Inclusion.
We are delighted to share that we are the first university to have achieved Athena Swan Gold Award.
We want you to succeed in our recruitment process and have published Candidate Guidance for you to access information and support on application and interview process.
We offer a range of benefits, visit Your Benefits website to learn what we can offer you.
We welcome applications from UK, Europe and from across the globe and we want to make your transition to living in the UK as smooth as possible. Visit the Moving to Nottingham page to find out more.
Your application will be considered on an equal basis, subject to the relevant permission to work in the UK as set out by UK Visas & Immigration.
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