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Operational Resilience Coordinator

Business Continuity & Incident Response

Location:  University Park
Salary:  £33,966 to £45,585 per annum depending on skills and experience. Salary progression beyond this scale is subject to performance.
Closing Date:  Friday 06 October 2023
Interview Date:  To be confirmed
Reference:  REG059823X1

The UoN Operational Resilience Team are recruiting for an Operational Resilience Co-ordinator to work collaboratively with faculties and departments to guide them in identifying and documenting business critical activities and building effective continuity plans to mitigate the impacts of significant disruption to those activities.

In this role you will be co-ordinating an operational resilience framework across the University, developing skills and knowledge which enable colleagues to fully integrate resilience methodology in core business planning and operational decision-making. Highly skilled in building effective, lasting relationships with senior stakeholder groups, you will need to be self-starter and have a strong background in business continuity and incident management or a similar risk management discipline.

Your approach to work will be influential and engaging and you will work flexibly and effectively both individually and with the wider University. You will be a natural innovator and enjoy working in a fast-paced and changeable environment, maintaining high standards, accuracy and professionalism under pressure. Demonstrable ability to influence senior stakeholders is critical.  Due to the requirement to deal with incident management you should be prepared to be part of an on-call response team, sometimes working outside of normal working hours, weekends and bank holidays. 

Working closely with academic and professional service units, the Operational Resilience Co-ordinator will be responsible for:

  • coordinating the operational resilience approach which prioritises the recovery of key systems and operations in a risk- based manner;
  • supporting the incident management process that enables the organisation to respond to adverse events in a controlled manner;
  • providing and analysing data on incident management, business continuity and associated risk management practices
  • working with a specialised system to complete impact assessments, build plans and scenario exercises, including reporting on key performance indicators to identify critical risks
  • supporting the Travel Management Committee, including attending meetings, documenting minutes and following up on outstanding actions

The post is offered on a permanent contract. Hours of work are full time (36.25 hours per week) and work is carried out through a combination of on-campus and remote working, with a minimum of 3 days per week spent on campus.

Informal enquiries may be addressed to Tony Ludlow, tel: 07929 828233 or email Please note that applications sent directly to this email address will not be accepted.

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Further details:

Our University is a supportive, inclusive, caring and positive community. We welcome those of different cultures, ethnicities and beliefs – indeed this very diversity is vital to our success, it is fundamental to our values and enriches life on campus. We welcome applications from UK, Europe and from across the globe. For more information on the support we offer our international colleagues, see our Moving to Nottingham pages.

Applicants for this post will be considered on an equal basis, subject to the relevant permission to work in the UK as defined by the requirements set out by UK Visas & Immigration.  Please visit: for more information.

For successful international applicants, we provide financial support for your visa and the immigration health surcharge, plus an interest-free loan to help cover the cost of immigration-related expenses for any dependents accompanying you to the UK. For more information please see our Financial support for visas and the immigration health surcharge webpages.



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