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Service Management Administrator

Digital & Technology Services

Location:  Kings Meadow Campus
Salary:  £22,149 to £24,948 per annum (pro-rata if applicable) depending on skills and experience. Salary progression beyond this scale is subject to performance.
Closing Date:  Monday 05 December 2022
Reference:  DTS532622

Digital & Technology Services are seeking to fill an exciting opportunity within our Service Management Team. The role will provide support for a wide variety of Software Licensing activities, including license administration and housekeeping, raising requisitions, monitoring/processing renewals, generating reports and liaising with customers and suppliers to process requests and answer simple licensing queries, as well as providing general administrative support for the wider Service Management team. 

We’re looking for an individual who is a good communicator who is organised and able to work on their own initiative within the remit of the role. You’ll need a high level of accuracy and IT skills, ideally with previous experience undertaking a similar role (i.e., IT or software licensing/administration), although training in specific applications will be provided.

At the University of Nottingham, we aim to give you all the support you need to nurture your talent, develop and reach your professional and personal career goals. We are committed to providing competitive employment packages whilst supporting the well-being of our staff to help them reach their full potential. As a university employee, you will have access to a range of benefits and rewards, including fitness and health facilities, staff discounts and travel schemes, along with a generous holiday allowance and attractive pension scheme.

This position is offered on a permanent basis. Hours of work are full-time (36.25 hours); however applications are also welcome from candidates wishing to work part-time (minimum 29 hours per week). Please specify in your application if you wish to work part time and the number of preferred hours. Job share arrangements may be considered.

Informal enquiries may be addressed to Kevin Hopkins, email Please note that applications sent directly to this email address will not be accepted.

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Our University is a supportive, inclusive, caring and positive community. We warmly welcome those of different cultures, ethnicities and beliefs – indeed this very diversity is vital to our success, it is fundamental to our values and enriches life on campus. We welcome applications from UK, Europe and from across the globe. For more information on the support we offer our international colleagues, see our Moving to Nottingham pages.

For successful international applicants, we provide financial support for your visa and the immigration health surcharge, plus an interest-free loan to help cover the cost of immigration-related expenses for any dependants accompanying you to the UK. For more information please see the our webpage on Financial support for visas and the immigration health surcharge.



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