Timetabling sits at the heart of the student experience. Every lecture, seminar, and room booking depends on the work our team delivers, and these roles are key to making that happen.

As a Timetabling Administrator, you'll be the first point of contact for students, academics, and professional services colleagues seeking support with timetabling queries and room bookings. You'll work within established processes while building real expertise in our systems and services, and you'll play an essential part in a team that are quality driven.

This is a part-time role (21.75 hours) and will be offered on a fixed term contract for a period of 18 months. 

Work typically takes place Monday to Friday, 09:00–17:00, with a blend of on-campus team and remote working. Candidates wishing to work fewer hours than advertised, or interested in a job share arrangement, are welcome to apply — please indicate your preference in your application.

What you'll bring

• Strong organisational skills and a high standard of accuracy
• A customer-focused mindset and confident communication style
• The ability to work well both independently and as part of a team
• A proactive approach comfortable finding information and solving problems
• Enthusiasm for becoming a go-to expert in your area

Why join us?

The University of Nottingham offers a generous benefits package and a genuine commitment to staff wellbeing and development. For full details, visit Benefits at Nottingham – link

You'll be joining a supportive, collaborative team where your contribution will be valued.

Interested?

For an informal conversation about the role, please contact Wendy Crawford at wendy.crawford@nottingham.ac.uk. Please note that applications submitted directly to this address cannot be accepted.

Closing Date: 05 Jun 2026
Category: Administrative, Professional and Managerial (APM)

Customer Service – Frontline Services

If you are looking for the first or next step in your career, this is an exciting opportunity to join Registry and Academic Affairs, and we look forward to hearing from you. Further information surrounding the work we do; our teams and our mission is available online.   

What will you be doing?

As part of our Frontline Services team, you will work in a dedicated, customer-facing team, based across one of our four Student Service Centres. The focus of your role will be delivering a high-quality service to support students throughout their time at the university. 

You will provide support to students on live chat, on our enquiry management system, or in person, depending on what the student needs. 

As a member of our Customer Service team, you will be motivated to deliver high standards of service. We are looking for someone who:  

• Enjoys working as part of a team  
• Has a customer focussed approach  
• Likes solving problems and finding solutions  
• Is confident finding information from a variety of sources, such as the university’s website 
• Will quickly become an expert on key services, seeking out and sharing best practice  
• Can communicate confidently  
• Is proactive and can think on their feet 

You will be required to work on campus every day to support the in-person student experience, this role does not allow for hybrid working. 

Previous applicants in the last 6 months need not apply.

Why work with us? 

At the University of Nottingham, we are committed to providing generous employment packages whilst supporting the well-being of our staff to help them reach their full potential, for further information and detail on benefits, please click here.

Work patterns fall between 09:00 to 17:00 Monday to Friday. Our vacancies are permanent, full-time posts (36.25 hours); however, applications from candidates wishing to work less than full time (to a minimum of 29 hours per week) will be considered. Job share applications may also be considered. Please specify in your application if you wish to work less than full time and the number of preferred hours. 

Informal enquiries may be addressed to kim.whitehouse@nottingham.ac.uk. Please note that applications sent directly to this email address will not be accepted.

Closing Date: 20 May 2026
Category: Administrative, Professional and Managerial (APM)